Last updated: June 4, 2026
Subscriptions. TertulIA memberships are recurring subscriptions. You can cancel anytime from your account — your access continues until the end of the current paid period, and you won't be charged again.
No refunds. Because you control cancellation and keep access through the period you've already paid for, subscription charges — including monthly renewals and annual plans — are non-refundable, and we don't pro-rate or refund partial periods. We recommend cancelling before your next renewal date if you don't wish to continue.
Charged by mistake? If you believe you were charged in error (for example, a charge right after you cancelled), email us and we'll review it in good faith.
Free or sponsored access. Coupon-based or manually-granted free access involves no charge, so refunds don't apply.
How to request, or ask questions. Email
[email protected] from your account address with your order number.
Your statutory rights (for example, EU/UK withdrawal rights for digital content, or consumer-protection rules in your country) are unaffected by this policy.